Welcome to The Doc’s Healthcare! This page outlines your rights as a patient when using our healthcare services. We are committed to upholding and respecting these rights to ensure your well-being and satisfaction.
Access to Care
You have the right to:
Receive necessary healthcare services without discrimination based on race, color, religion, sex, national origin, age, disability, or any other legally protected status.
Timely access to appointments, treatment, and medical advice based on your medical needs.
Information and Consent
You have the right to:
Obtain clear, understandable information about your medical condition, treatment options, and potential risks and benefits.
Make informed decisions about your healthcare, including the right to give or withhold informed consent.
Privacy and Confidentiality
You have the right to:
Have your personal and medical information treated with confidentiality and privacy, in compliance with applicable laws and regulations.
Request restrictions on the use and disclosure of your medical information.
Respect and Dignity
You have the right to:
Be treated with respect, dignity, and consideration for your cultural and personal values.
Participate in decisions about your healthcare, including the right to involve family members or representatives if desired.
Communication and Education
You have the right to:
Effective communication with healthcare professionals, ensuring your questions and concerns are addressed.
Receive education and information about your health condition, treatment plan, and self-care strategies.
Quality of Care and Safety
You have the right to:
Receive safe, high-quality healthcare services in a clean and secure environment.
Report concerns or complaints about the quality of care without fear of retaliation.
Access to Records
You have the right to:
Access and request copies of your medical records, subject to applicable laws and regulations.
Request corrections to your medical records if you believe they are inaccurate or incomplete.
Billing and Financial Information
You have the right to:
Receive accurate and understandable billing and financial information, including charges for services rendered.
Seek information about financial assistance or payment options, if available.
Advance Directives
You have the right to:
Make decisions about your medical care, including the right to create an advance directive or appoint a healthcare proxy.
Have your advance directive respected within the bounds of the law and medical ethics.
